eCommerce Placement places go-to-market and product talent at eCommerce SaaS companies, including platforms, tools, and technology vendors serving online retailers, DTC brands, and marketplace sellers. We understand what it takes to sell and support eCommerce technology because we have spent 15 years operating in the ecosystem. Contingency-based. No placement, no fee.
The Role
eCommerce SaaS companies need a very specific type of hire: someone who deeply understands how eCommerce businesses operate as a buyer, and who can credibly represent technology solutions to merchants, operators, and digital teams. This profile sits at the intersection of SaaS go-to-market experience and genuine eCommerce fluency. It is not enough to have sold SaaS. The candidate needs to understand Shopify, subscription platforms, ESPs, analytics stacks, and the buying cycles and org structures of eCommerce companies. Generalist SaaS recruiters consistently miss this because they do not have the eCommerce context to evaluate it.
Our approach. We work on contingency, meaning you pay our fee only when we successfully place a candidate. No retainer. No upfront cost. Our fee is 20% of the placed candidate's first-year base salary, invoiced on their start date. Every placement includes a replacement guarantee.
Why Specialize
The best account executives and customer success managers at eCommerce SaaS companies understand what merchants actually care about: ROAS, LTV, churn, conversion rate, attribution, and platform stability. Candidates who speak this language close more deals and retain more accounts. We evaluate eCommerce fluency as a core hiring criterion, not a nice-to-have.
eCommerce operators are a demanding, data-driven buyer. The best SaaS sellers and CS managers at eCommerce vendors have walked in the merchant's shoes, whether through prior brand-side roles or deep customer-facing experience with eCommerce accounts. We actively look for this background in every candidate we present.
Shopify, BigCommerce, Adobe Commerce, Klaviyo, Triple Whale, Northbeam, Attentive, and hundreds of other platforms form an interconnected ecosystem. eCommerce SaaS candidates who understand this stack and can speak intelligently about integrations, competitive positioning, and the merchant technology buying journey are disproportionately effective in these roles.
What We Fill
SaaS sales into eCommerce brands, retailers, and marketplace sellers with deep merchant and platform fluency.
Onboarding, retention, and expansion for eCommerce merchant accounts at SaaS platforms and technology vendors.
Vertical leadership overseeing go-to-market strategy, product feedback, and key account relationships for the eCommerce segment.
Outbound and inbound pipeline development targeting eCommerce brands and retailers on behalf of SaaS vendors.
Agency, platform, and technology partner relationships for eCommerce SaaS companies, including Shopify app ecosystem and agency channel.
Product development and roadmap ownership for eCommerce SaaS products, requiring merchant-side empathy and platform knowledge.
Technical pre-sales support for eCommerce SaaS platforms, requiring integration knowledge and hands-on product expertise.
Our Process
We get into the details: the business problem the hire solves, scope and seniority, comp range, interview process, and what success looks like at 6 and 12 months.
We source against our network of 100,000+ eCommerce professionals, prioritizing passive candidates who match your profile. The best candidates are not on job boards.
You receive a shortlist of pre-screened candidates with a write-up on each. We brief every candidate on your company and role before you speak with them.
We stay active through offer, negotiation, and start date. Every placement includes a replacement guarantee at no additional cost if the hire does not work out.
FAQ
Tell us about the role and we will be in touch within one business day to discuss your search.
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